Our Heartland Homes review starts 3 months after our new home closing February 2004, all the way up to 2010. We live in a Heartland Homes community Castleview Estates Kennedy Township.
Welcome to our Heartland Homes Pittsburgh custom home.
click image above to view some photos from 2004 and 2005 of our brand new first owner Heartland Homes home.
Always remember - click on ANY Photo, ANY picture to view a larger more detailed image.

NOTE: This website we promise to continue to work on until it is complete! Complete details, tons additional photos and a lot more information. We also want to make our custom home site here Apple iPad friendlier as well.

The biggest investment OF YOUR LIFE welcome to our Heartland Homes home. To us, as home owners of a newly constructed home we closed on February 2004, we still find it difficult to wrap our minds around our entire new home experience. We have well over 1,000 digital pictures, tons of emails and complete documentation to validate everything we have posted. Believe it or not, we even went as far as chiseling brick from the front of our home towards the end of our Heartland Homes lawsuit, our Heartland Homes trial ended in early 2009. See the photo below of our home in our Heartland Homes community showing we did hand chisel brick from the front of our custom home. We are not in home construction, however click to view the photo below and what would be your opinion?
our Heartland Homes custom home and community. our custom Heartland Homes home.
two photos above, click to view very large images showing what we discovered when we hand chiseled
the bricks from the front of our Heartland home. Left photo is the end window front of our home, right photo shows brick removed from the bottom of our front door we removed. Where our electrical panel is located in photos below is almost directly under our front door area.



Click on photo below. Our home is 3 months old, our Pittsburgh home builder Heartland Homes.
Pittsburgh home builder and our brand new home.
Heartland Homes was notified every time we had water problems in our new home.
See emails below and right column for every email, including responses from our custom home builder.



Pittsburgh custom home builder and our 4 month old new home
Pittsburgh custom home builder and our 4 month old new home.
our 4 month old brand new home.

Heartland Homes our custom home builder and my Pittsburgh home.jpg
Custom home builder and my Pittsburgh home.jpg
our 5 month old new home, closed February 2004.
Notified Heartland warranty department May 2004 and every time after.
See Heartland Homes email right column.

In our opinion and our photos should validate; we've had water problems since 3 months after closing on our brand new home that continue.
our custom home by Heartland Homes.
Our Heartland custom home builder tells us that our Wet Basement remedy will begin, email dated July 2004 and We will Continue to Work Towards A Solution, email dated January 2005 (see emails below), yet in our opinion we never see that solution. The reason we hand chisel brick from the front of our home is to see if we can see what is behind our brick. Here is what our Heartland Homes home looks like today in 2010. Not sure when we will move and put our Heartland Homes for sale.
our Heartland Homes home today. Heartland Homes our home.
two different photos of our home. Please click to view larger images and details.

Over 5+ years of what we consider water problems with a brand new home, there has to be a reason, right? Even during the Heartland Homes complaint we filed with the BBB (Better Business Bureau), Heartland Homes makes a few attempts to correct the water coming into our foundation, see photos under our 2005 and 2006 timeline section of photos further below. We continue to have water problems as you should be able to see when you review our timeline photos further below in 2005, 2006, 2007, 2008 minimally.
Love Heartland Homes our custom home 6 months old.
Click to view photos of our home 6 months old.

We paid a certified Structural Engineer to come to our home to explain to us, in his professional opinion and experience what the problem could potentially be. We even have documentation from our custom home builder Heartland Homes, for the Andersen Windows we have installed regarding Window Flashing. To read more about this please see section further below Titled Behind our Brick Veneer and Vinyl Siding.
our Heartland Homes custom home details.
our Heartland Homes custom home main details.
The condensed version is we won the verdict in our lawsuit. Heartland Homes appealed the monies portion of our $11,700 verdict.
Having photos to document and prove we've had water problems since 3 months after closing on our home and already spending over $24,000 of our monies, why bother going any further, we filed a discontinuance. Which simply means we still won the verdict in our lawsuit, however we walk away with absolutely nothing, period. To read more about this please see section further below Titled Behind our Brick Veneer and Vinyl Siding.

click image below to view photos from May 2004 - August 2004.
Please keep in mind, we closed on our first owner Heartland Homes home February 2004.
Welcome to our Heartland Homes custom home.
Please keep in mind as you read our details and view all of our custom home photos, emails and documentation; we are not in the construction industry. We are simply presenting all of the information we have, including a sampling of the custom home photos we took, documentation we received from our custom home builder, actual emails we sent and received to/from Heartland Homes. We also included the emails we sent to Marty Gillespie of Heartland Homes shortly after we filed our Heartland Homes complaint with the Better Business Bureau (BBB) in 2005. In June 2005 is when Marty Gillespie came to visit our home to see about the issues we were having.
Heartland Homes our custom home builder.
photo above shows continuing water problems in 2005.
We notified our custom home builder May 2004 regarding our water problems.
See link to all emails on sidebar Titled Every Email We Sent To Heartland Homes or click here...


Our home was constructed in 2003 and completed in early 2004, closed on our first Heartland Homes home February 2004. We also have the building permit and occupancy permit to validate this information as well. We've had to research a lot of information, take a lot of photos, countless hours of documenting everything to put our case together for the Better Business Bureau, Pennsylvania State Attorney Generals Office, our Attorney for our Heartland Homes lawsuit and now for you the public for our website(s).
Heartland Homes Pittsburgh, Better Business Bureau.

As of May 21, 2010 it has been literally 6 years since our water problems started in our Heartland Homes custom home. May 21 2004 is when our water problems started and the first time we notified our custom home builder Heartland Homes we were having water problems. We have been working to find a more concise  way to present all of our information so our site doesn't jump around as much. Hopefully this new format will enable folks to follow along more easily with our home experience with our Heartland Home builder. Please know, it is not our intention to have "GAPS" in our story. Please be sure to refer to our timeline, which is directly below. Click on the image below to view or to print.
our Heartland Homes Pittsburgh review.
In our opinion one item really stood out to us as we moved along in our process. Please read the section Significant ITEM TO NOTE directly below. Next small section below the Significant ITEM TO NOTE is simply a high-level summary of our Heartland Homes review, under the heading of our Heartland Homes Summary Review. Please scroll further below as each year is now broken down into some details however a lot more photos. Please see each section below Titled for each year starting 2004, 2005, 2006, 2007, 2008, 2009 and 2010.


Significant ITEM TO NOTE

We would like you to focus on the actual documents we have listed here. The actual photos or copies of all of the documents we mention are below under the section titled our Heartland Homes Review Summary. July 22, 2004 email from Heartland to us, the homeowners refers to our water problem as Wet BasementSeptember 21, 2004 email from Heartland to us, the homeowners refers to our water problem as Extreme Amount of Water. January 21, 2005 email from Heartland to us, the home owners states We Will Continue To Work Towards A Solution...

June 29 2005 Heartland Homes signed letter to the BBB stating We met with Mr. Romesburg and discussed solutions for his door and Wet Basement problems. We are currently working with Mr. Romesburg to remedy these issues.

October 4, 2006
(after we ask the BBB to escalate our case. We now find water in our electrical panel after trenching is performed) Company states they are currently working with the customer to remedy the problems with the door and Wet Basement problems. Company seeks to make repairs, etc.

October 17, 2006
Company states they performed work on customer's townhouse and this work was done as a courtesy. It is stated in customer's warranty that "Damp Spots on foundation walls do not constitute a Wet Basement. Company further states they are not responsible for Damp Spots on Foundation walls. etc"

November 3, 2006, 17 days later Heartland Homes response to the PA State Attorney Generals Office is - Heartland Homes will continue to MONITOR the situation but believes that the remedial steps taken have ELIMINATED the Water Staining Issue.  See section under 2006 Titled PA State Attorney Generals Office. In our opinion you should be about to see photos showing our Water issues after the date posted on the response.

In our opinion we go from having a Wet Basement from 2004 into late 2006. Then October 17 2006, BBB document from Heartland Homes now state we have Damp Spots. Approximately 17 days later, Heartland Homes states to the State Attorney General Office Heartland Homes will continue to MONITOR the situation but believes that the Remedial Steps Taken have ELIMINATED the Water Staining Issue.. Please note under the PA State Attorney Generals Office section further below, we have posted photos, some with newspapers showing the actual dates after the 2006 with what we believe to be is water.


our Heartland Homes review summary

February 2004 we close on our first Heartland Homes home.

May 2004 our water problems start, we notified builder immediately and every time after. Click the link to view every email we sent to Heartland Homes and received from Heartland Homes our custom home builder.
.
July 22, 2004
Heartland Homes emails us - Wet Basement Remedy to begin in the next few weeks.
Heartland Homes our builder.
click above view all three emails from Heartland Homes indicating to us they were working on our water problems.
September 21, 2004 Heartland Homes emailed us - Due to the Extreme Amount of Water, etc...

January 21, 2005 Heartland Homes emailed us - We will Continue To Work Towards A Solution...

May 18, 2005 we send a certified letter along with tons of photos to Heartland Homes founder Alan Gillespie, Marty Gillespie Heartland Homes. No response from Alan Gillespie or Marty Gillespie in three weeks.
Heartland Homes complaint.
click photo above to see details sent to Heartland Homes Founder, Heartland Homes owner.

June 7 2005 Letter we sent to the company that handled our Homeowners Association at this time.
The Meritage Group Pittsburgh, PA. Because our Heartland Homes new home community was still fairly new, there had to be a certain percentage of homes occupied before our own board could be elected.
Letter we sent to the Meritage Group Pittsburgh.
Direct quote from their website About US states: "Heartland Homes is collaborating with The Meritage Group on Providence Pointe in Marshall Township, Castleview Estates in Kennedy Township, Sonoma Ridge Estates in Moon Township, and Morning Grove Manor in Adams Township. We are also excited about Cobblestone Manor in Ohio Township."
Because our Heartland Homes new home community was still fairly new, there had to be a certain percentage of homes occupied before our own board could be elected. We believe this is why The Meritage Group in Pittsburgh handled our Home owners Association.


June 11, 2005 we file a Heartland Homes complaint with the Better Business Bureau (BBB)

June 21, 2005 Marty Gillespie current President of Heartland Homes Pittsburgh visits our home
June 29 2005 received signed letter from Heartland Homes Warranty Manager;
Marty Gillespie of Heartland Homes.
We met with Mr. Romesburg and discussed solutions for his door and Wet Basement problems
. etc. View emails and signed letter from Heartland Homes our. custom home builder. Click to view signed letter from Rick Murray, Heartland Homes (warranty manager).
our Pittsburgh custom home builder.
click photo above to read all 3 Heartland Homes emails
and Heartland Homes signed letter to the Better Business Bureau

June 11 2005 - November 2006 Heartland Homes Better Business Bureau complaint timeline.

June 29 2005 Heartland Homes signed letter stating We met with Mr. Romesburg and discussed solutions for his door and Wet Basement problems. We are currently working with Mr. Romesburg to remedy these issues.
October 4, 2006
(after we ask the BBB to escalate our case. We now find water in our electrical panel after trenching is performed) Company states they are currently working with the customer to remedy the problems with the door and Wet Basement problems. Company seeks to make repairs, etc.
October 17, 2006 Company states they performed work on customer's townhouse and this work was done as a courtesy. It is stated in customer's warranty that "Damp Spots on foundation walls do not constitute a Wet Basement. Company further states they are not responsible for Damp Spots on Foundation walls. etc"
 Better Business Bureau (BBB) complaint custom home builder our home.
click photo above to read all 3 Heartland Homes documents to the Better Business Bureau

Around October 2006 we file a Heartland Homes complaint with the PA State Attorney Generals office.
Click on the image directly below. This is one of three we have put together for the State Attorney Generals office validation that we continued to have water problems well after this letter was written from our custom home builder to the Attorney Generals office. All 3 documents we put together are under the timeline section further below, title PA State Attorney Generals Office.
our Heartland Homes Pittsburgh complaint.
click to view excerpt from letter date stamped November 6, 2006.
Also view newspaper validation in our photos showing our water problems well after this date.

December 2007 we start the process with finding an attorney for our Heartland Homes lawsuit.
December 2008 we had a non-jury court trial.
January 2009 Judges verdict in our favor for $11,700.00**

January/ February 2009 our custom home builder Heartland Homes files an appeal for the monies portion of our verdict. Please keep in mind our water issues have been going on since May 2004, almost 5 years at this point.

**Cost we spent to date (end 2009) in legal fees, deposition fees, Structural Engineer inspection(s) and expert witness testimony, replacing our electrical panel, cost for materials for our BBB arbitration hearing = over $24,000.00. No outside repairs have been done at this point.
our Heartland Homes Pittsburgh review.
March/April 2009 we file to discontinue our Heartland Homes lawsuit because it has been almost 5 years of water problems at this point. By the time we pay for repairs and what we have already spent, we will be upside down over $40,000 - $50,000 of our own dollars. Keep in mind we were told via emails we have posted above and below - our Wet Basement remedy was to begin, We will continue to work Towards A Solution. Marty Gillespie of Heartland Homes did visit our home and assign Craig as our point person for our issues, etc. See details under each year timeline below.

Review our Heartland Homes - Pittsburgh home on YouTube

 

Start here for our Heartland Homes review timeline per year

Honestly we never documented anything until we noticed our water issues were getting worse, not better and that is in our opinion. Judge for yourself, click on each and every photo to view the larger image. Review our custom home photos of our Heartland Homes home. Please review the photos below, what are your thoughts. Since we notified Heartland Homes every time we had water problems and we were told our Wet basement remedy would begin in X period of time, in our opinion, our water problems were getting worse not better.

As I've mentioned above under the section SIGNIFICANT ITEM TO NOTE - we already knew Heartland Homes warranty did NOT cover "damp spots" on foundation walls. We knew this when we signed our contract for our new home, well before we closed on our home. As you can see in the emails from Heartland Homes they refer to our water problem as Wet Basement in an email to us in 2004. Wet Basement in a signed letter from Heartland Homes to the Better Business Bureau in 2005. October 4 2006 Wet Basement problems. October 17 2006 Damp Spot(s) in a signed letter from Heartland Homes to the Better Business Bureau in 2006.

No one from Heartland Homes ever came into our home during our 1 year warranty period to look at the water problems we reported. We were never asked if our water problems were resolved. The emails from Heartland Homes validate we were told that our Wet Basement remedy would begin in July 2004, as well as We Will Continue To Work Towards A Solution in January 2005. Review our photos, what do you think?

PLEASE ALSO KEEP IN MIND [click to view all emails and BBB documents above, they are all there to validate what we were told]

October 17, 2006 (Heartland Homes)
Company states they performed work on customer's townhouse and this work was done as a courtesy. It is stated in customer's warranty that "Damp Spots on foundation walls do not constitute a Wet Basement. (Heartland Homes) Company further states they are not responsible for Damp Spots on Foundation walls. etc"  REVIEW our photos, what do you think? Do we have a wet areas in our foundation like we were initially told by our custom home builder in 2004?

2004 Timeline

our brand new Heartland Homes at 3 months, 4 months, 5 months old.
Our brand new Heartland Homes at 3 months.
Heartland Homes dream home 6 months old.
our Heartland Homes dream home 6 months old.
our first brand new home May 2004, 3 months after our new home closing.
Welcome to our first brand new home.
our custom designed home 3 months old.
Custom designed home 3 months old.
Wet basement in our custom home by love Heartland Homes.
custom home by love Heartland Homes.
 
  July 2004 5 months after closing on our custom home by Heartland Homes.
July 2004 5 months after closing on our custom home by Heartland Homes.
our Heartland Homes Pittsburgh home in photo below dated August 11, 2004. our Heartland Homes Pittsburgh home.  
Welcome to our Heartland Homes Pittsburgh, PA home.
Welcome to our Heartland Homes Pittsburgh, PA home.
our custom home in Pittsburgh, PA. photo is dated August 21, 2004. Closed on our new home construction February 2004, 6 months earlier.
our custom home in Pittsburgh, PA.
August 2004 new home construction we closed on our brand new 1st owner home February 2004, 6 months before this photo of our basement.
New home construction Pittsburgh. 
August 21, 2004 our first Heartland Homes home. Click to view our brand new custom home 6 months after closing on our new home.
Our first Heartland Homes home.
   
7 months after closing on our Heartland Homes home Pittsburgh, PA.
Heartland Homes custom home.
 
   
   
a lot more 2004 photos to come.   
  Stay tuned to our Heartland Homes review. 
   
   
   

2005 Timeline


Do you recall the emails above from Heartland Homes:
July 22, 2004 Heartland Homes emails us - Wet Basement Remedy to begin in the next few weeks.
September 21, 2004 Heartland Homes emailed us
- Due to the Extreme Amount of Water, etc...  
January 21, 2005 Heartland Homes emailed us - We will Continue To Work Towards A Solution...

Photo shows the basement of our Heartland Homes home less than 1 year old.
Our Heartland Homes custom home, less than 1 year old.
Here is the corner of our cinder block foundation this picture is around January 13, 2005.
Photo of our Heartland Home.
   
May 16 2005 we sent a package containing a letter, emails as well as photos and additional details to the owner(s) of Heartland Homes in Pittsburgh, PA.


Heartland Homes
101 Commerce Blvd
Lawrence, PA 15055

 

The certified package was delivered on and signed for on May, 18 2005. We will have a new updated photo posted here to view.

 

 
  June 7 2005 here is the letter we sent to the company that handled our Homeowners Association at that time; The Meritage Group Pittsburgh, PA. Please note this is the only page we are posting. Since we sent our contact person Donna, and Jim Rumbaugh almost an exact copy of what we filed with the Better Business Bureau, we do not want to duplicate this information yet again on this website so we are only posting this single page, not a copy of everything we sent to The Meritage Group.

After we sent all of our documentation, emails and photos to the Meritage Group regarding our water problems in our Heartland Homes custom home, nothing was resolved and nothing changed. Please note The Meritage Group did not build our home, they only managed our Homeowners Association at the time and for a while afterwards.

I had a few conversations with Donna and from my understanding Donna did discuss our Heartland Homes water problems with Jim Rumbaugh, the President or the owner of The Meritage Group in Pittsburgh, PA.
 Letter we sent to the Meritage Group Pittsburgh.
I will not post what Donna from the Meritage Group told me during our phone conversation(s). This would be considered here say and I, Dave Romesburg have no documented proof. Donna did specifically talk with Jim Rumbaugh from what I was told.
Click to review this custom home photo showing in June 2004 we had our threshold front door sweep replaced. We closed on our home May 2004, brand new Heartland Homes home.
Review our custom home photos.
Photo will also show the raised thumbscrews in our threshold. The rubber stripping torn.
Always click to view any larger custom home photo. The photo below shows rain water in our foyer from under/around our threshold in our opinion.
Custom home builder.
our Heartland Homes Pittsburgh custom built home. Not sure when we will put our Heartland Homes up for sale.
about our Heartland Homes Pittsburgh custom home.
see newspaper in photo clearly dated June 14, 2005. Over 1 year after our water problems started in May 2004.
June 2005 part of our Heartland Homes complaint w/the Better Business Bureau (BBB).
our Heartland Homes complaint with the BBB.
 photo is around the outside area of our front door. 
Welcome to our home. Newspaper shown in our custom home photo is dated June 14, 2005. 
Welcome to our home.
 
   
   
   
16 months after closing on our brand new home. Our Heartland Homes Pittsburgh complaint we filed with the Pittsburgh Better Business Bureau (BBB). Shortly after we filed our complaint Marty Gillespie of Heartland Homes contacted me to discuss our water problems and set up a scheduled date and time to visit our home.
Pittsburgh Heartland Homes.
Marty Gillespie of Heartland Homes visits our home along with Craig Falconer from Heartland Homes. Marty, Craig and I, Dave Romesburg walk around our home. Marty points specific items out to Craig.

Marty specifically states to me, Dave Romesburg that Craig is our point person for our issues and will be working on our problems. Today is May 2010 and this happened back in 2005, so I honestly can not recall the exact words that were discussed.

 

However I do know that Heartland Homes made some attempts to correct the water problems with our home AFTER we filed our Heartland Homes complaint with the Pittsburgh Better Business Bureau. See detailed photos coming...

  our Heartland Homes Jefferson model town home. Photo is dated July 13, 2005. In our opinion, what we see in this photo is water in our basement foundation.
Heartland Homes Jefferson model home.

  Click to view the Heartland Homes emails dated July 2004, September 2004 and January 2005.
our Pittsburgh custom home builder. 
January 2005 email from our custom home builder does state We will Continue to Work Towards A Solution. This is the same document from the upper section showing since July 2004 our "Wet Basement remedy" was to begin
   
   
Built by Heartland Homes front of our townhome.
built by Heartland Homes front of our townhome.
Heartland Homes worked performed on our custom home after we filed our Heartland Homes complaint with the Better Business Bureau (BBB).
built by Heartland Homes front of our townhome. 
  Welcome to our Heartland Homes. August 2005 a new door is installed after Brookside Lumber, Pittsburgh PA comes out to measure our front door to be replaced. This work is also handled Heartland Homes after Marty Gillespie visits our home in June 2005..
Welcome to our Heartland Homes.
Note how our front door is now white. Previous photos even from July 2005 show our reddish colored front door.
   
   
   October 2005 click photo to see our Heartland Homes basement less than two years old. Water visible on our basement floor. In our opinion the water on our floor is coming from the water coming down our cinder block foundation wall. See our Heartland Homes home.
 
   
   
   
Front door, door frame, threshold replacement is measured by folks that work at Brookside Lumber Company in Bethel Park, PA.
Our custom home builder repair.
November 15 2005 is a photo of our love Heartland Homes home.
our love Heartland Homes home.
Photo above is 21 months, less than two years after closing on our brand new home. In our opinion we have water on the floor either from trickling down our cinder block foundation wall or from where the floor meets the block foundation.
   
   
   
   
   
   
   

2006 Timeline

  Pittsburgh new home construction.
Pittsburgh new home construction.
our Pittsburgh Heartland Homes home almost 2 years old. We were trying to decide when we were going to put our Heartland Homes for sale.
our Pittsburgh Heartland Homes home 2 years. Heartland Homes for sale.
 
   
   
   
   
   
   
   
 

 

Augenstein Electric is the electrical contractor that wired our Heartland Homes home and discovered the compromised electrical conduit that was allowing water to enter our electrical panel. Click image to view larger detailed photo and letter from Heartland Homes also stating Craig Falconer, the production manager, who has been to Mr. Romesburg's house previously concerning issues.
Pittsburgh custom home builder complaint.
August 26 2005  
   
   
   
   
October 17, 2006 Company states they performed work on customer's townhouse and this work was done as a courtesy. It is stated in customer's warranty that "Damp Spots on foundation walls do not constitute a Wet Basement. Company further states they are not responsible for Damp Spots on Foundation walls. etc"   

PA State Attorney Generals Office
Less than a few weeks After Heartland Homes state they are not responsible for damp spots on foundation walls with the Better Business Bureau.. The documents below, with our photos we added as proof, show our water problems still existed in our opinion. Not sure how digital photos along with some actual newspapers can be disputed? In our opinion, our water problems continue to exist well after the 2006 date stamped on the letter from Heartland Homes.
custom home builder response to our Heartland Homes complaint regarding our water problems. In our opinion and based on our photos, our issues are not resolved. We go from Wet Basement, to Damp Spots to Eliminated the Water Staining Issue.
Review our custom home builder Heartland Homes. 
Approximately 17 days later see images below that show we have water issues after the November 6, 2006 dated response from Heartland Homes, our custom home builder.

Our dated photos you will see included are:
Dec 8, 2006
February 9, 2007
May 2, 2007
July 11, 2007
July 17, 2007
December 2008

our Heartland Homes Pittsburgh complaint.
Review our Heartland Homes Pittsburgh response to the State Attorney Generals Office.
Review our Heartland Homes complaint.
Please remember to click on ANY Photo, ANY image to view a larger picture with details.

All 3 pictures within the State Attorney General Office section here are large files with a lot of details including photos showing our continued water problems from 2006, 2007 and 2008.

We closed on our brand new home February 2004.

Our water problems started May 2004.

We reported our water problems to our custom home builder May 2004 and every time after that.

2007 Timeline

   
   
   
   
   
   
   

2008 Timeline

   
   
Our Heartland Homes complaint regarding our water problems. Click to view Heartland Homes email January 21, 2005 We Will Continue to Works Towards A Solution.
our Heartland Homes complaint with water problems.
The photo shown above is the same as the photo with dated newspaper on the right. Date on newspaper IS July 8, 2008. 

our Custom home by Heartland Homes.
our Custom home by Heartland Homes.
Date on newspaper IS July 8, 2008.  In our opinion and based on the digital photos of our Heartland Homes home, our water problems started in May 2004. Newspaper IN photo above is over 4 years later.

   
  Here is a photo of our home taken towards end of 2008.
Front of our Heartland Homes home.
   
   

2009 Timeline

 We are not in the construction industry, nor are we home builders. We do know we've has water problems in our new home since May 2004. We had a Structural Engineer come to our home prior to our court trial. We have the building codes from 2000 and 2003.
Our water issues were never resolved, period. As you can hopefully clearly see in some of the photos above. From 2008 on we haven't taken many photos of our water problems because I think the 1,000+ photos we have starting in 2004 are plenty.
our custom Heartland Homes home.


Front door area of our Heartland Home.
We closed on our home February 2004, our water problems started May 2004.
I was asked on the court stand if I knew what was BEHIND our brick and at that time, I did not. Once we posted the Structural Engineer reports below you can see what John states regarding FLASHING and weepholes.
Heartland Homes our custom home builder.

 

2010 Timeline

Behind our Brick Veneer and Vinyl Siding

During our trial when I, Dave Romesburg, was on the stand, I was asked if I knew what was behind the brick veneer front of our home. Unfortunately at the time of our Heartland Homes trial, I did not. However after our trial, when I did hand chiseling some bricks from the front of our custom built home, I was very familiar with what was installed behind our brick veneer in the areas where I removed brick. I also pulled back the vinyl siding from the side of our home to see what was installed under our vinyl siding at the side of our home. If we had to do over again, I would have removed brick veneer and our installed vinyl siding before our court trial even started. We are not in the construction industry, however

our Heartland Homes custom home and community.

Front of our Heartland home townhome where we removed bricks to see what was behind our brick home front.
Pittsburgh custom home builder.

 

Structural Engineer

 

After The Verdict

 



 





Pittsburgh Custom Home

  

We wanted to say thank you so much for all of the support we receive with visits to our website regarding our Heartland Homes custom home. 
Come visit our Heartland Homes home.
The number of visits have grown since we started our site February/March 2009.
 


Better Business Bureau

Find out if a Business is a BBB Accredited Business. You can also view The BBB Business Reliability Report, where you can review the number of complaints over a 36 months. You can also find out what "Rating" like a report card that Business has and details regarding complaints. Click on the BBB (Better Business Bureau) icon below or click here.
Better Business Bureau (BBB)
You don't even have to create an account or log in. Just click on the icon above or the link we have posted above as well, what could be easier than that?

Review our photos below from our Heartland Homes complaint with the BBB.
our Heartland Homes complaint BBB photo.

our Heartland Homes home BBB Better Business Bureau.
Our Heartland Homes home.

our Heartland Homes blog


Our Heartland Homes review of our custom home by Heartland.
our Heartland Homes review.
click to view larger image

our Heartland Homes custom home builder
our custom home builder.

Communication regarding our water problems with our custom home builder.
our custom home logo.
Every email we sent to Heartland Homes...

Click here to view every email we sent to our Heartland Homes custom home builder and received from Heartland
heartland homes email
Homes acknowledging our Wet Basement issue as stated by Heartland Homes.

Emails we received from Heartland Homes indicating to us they were working on our Wet Basement issue. Please note the responses from Heartland Homes dated July 22, 2004, September 21, 2004 and January 21, 2005.
 
Heartland Homes our builder.
Also note the emails to Marty Gillespie of Heartland Homes after he visited our home in June 2005 to review our water problems.

Pittsburghs #1 custom builder.
Family Owned Since 1984.
Heartland Homes - Wikipedia
http://en.wikipedia.org/wiki/Heartland_Homes

our custom Heartland Homes.
Please Note:

  • 3 months after closing on our brand new custom home, we started having water issues in our home.
  • We notified Heartland Homes each and every time we had water problems in our newly constructed home. Click here to read every email.
  • Heartland Homes has never made any "recommendations" or "suggestions" to us to follow to resolve our water problems that started 3 months after our closing on our brand new first owner custom home.
  • Heartland Homes never sent a Structural Engineer to our home at any time to look at our water problems. This was discussed during our Heartland Homes trial in December 2008. Which I did buy the transcript of Heartland Homes testimony. If anyone would like to see this part of our court transcript, I would be more than happy to send it to you. Please click here to email me and ask,  
  • We, the homeowners, paid a certified Structural Engineer to come to our home on more than one occasion. Additionally the certified Structural Engineer we hired was our expert Witness during our Heartland Homes lawsuit and trial. Please see section Titled Structural Engineer
  • As home owners, we never altered, changed or touched the outside of our home until after we received the Judges verdict in January 200x in our favor. Heartland Homes appealed the monies portion of the verdict. Please see section Titled After The Verdict on the main section of this page.
  • We followed Heartland Homes outlined process to notify our builder of our issues. Click link above to read emails and you will see after xx number of emails to Heartland Homes warranty department, our first response from Heartland Homes was July 22, 2004.
  • We were told on multiple occasions via email that the Basement Remedy was to begin, We will continue to work Towards A Solution, etc. Please click above to read those emails.
  • From May 2004 when our water problem started, until June 2005, after we filed our Heartland Homes complaint with the Better Business Bureau - no one from Heartland Homes ever came into our home to look at the water problems inside of our home. If they did we would of had to let them in and we were never asked.

May 2005 we sent a certified letter that was signed for to Heartland Homes founder Alan Gillespie and Marty Gillespie of Heartland Homes
Heartland Homes complaint.
explaining our problems with our home. We asked for a response by a certain date, we never heard back from Heartland Homes. Click photo above to view details. 

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Apple iPad

We are also working on making our website more Apple iPad and Apple iPod friendly as well. This is one of the reason for a major revamping of our Heartland Homes custom home page update. I would also like to create a complete site that is photo only type site to use Google Picasa differently or even put together a Cool Iris site, etc.. Please stay tuned for that as well.

We know we need to fully commit the time and energies to completing our entire site from beginning of our Heartland Homes review to the end of our Heartland Homes review and all event in between.

 

 

Special thank you to Matthew James Taylor for the webpage layout.. website layout template by Matthew James Taylor .